MEMBER MANAGEMENT & RETENTION
Track member journeys
Providing a 360° view of each member that’s always up-to-date, you’ll be able to access all the information you need for daily management. Including: Memberships held, access & privilege rights, purchases, Direct Debit payment status, family & friends linked, bookings and attendance information, recency & frequency of visits, outstanding payments.
Effective engagement with timely, targeted marketing
Automatically segment, target and reach prospects & current members at critical points in their journey with personalised emails and text messages.
SCHEDULING & BOOKINGS
Flexible schedule management – location, activity and trainer
Configure booking rules to suit the memberships you offer
Resamania offers a flexible range of options for controlling bookings.
Let members book online
For indoor cycling or other group classes, Resamania can even be configured to let members choose a specific bike, mat or space in the gym. Simply use the modelling functionality to create a seating plan for a class.
PAYMENTS & POINT-OF-SALE
Take the hassle out of membership payments
By partnering with us for membership payments you’ll benefit from real-time member payments data – cutting reconciliation work and ensuring you can always access up-to-date member information.
Facilitate online joining, sales and payments
Our online member portal lets members redeem session bookings, buy goods/services, catch up on failed Direct Debit payments and update bank details.
Centrally record sales across your business
Take control of your stock
Manage opening hours and restricted areas
Control turnstiles, locker/changing room doors, parking barriers, lifts etc.
Choose your technology: RFID cards or QR codes
Take advantage of smartphone QR code technology to eliminate the need for cards. Members will gain access through a unique dynamic QR code.
DASHBOARDS & REPORTING
Access management dashboards
- Continuous and compared financials
- Member journeys and conversion rates.